Fingrid’s strategic targets and indicators

The set target was achieved/exceeded
The set target was nearly achieved; still a good outcome
Fell short of the set target, average outcome
Fell clearly short of the set target, unsatisfactory outcome
Failure to meet the set target, weak outcome
  Our target in 2017 How did we do? What are our targets in 2018?  UN Sustainable Development  Goals
CUSTOMERS AND SOCIETY
Impact of disturbances on the national economy and customers

Economic disadvantage to customers caused by disturbances in the transmission grid less than EUR 7.5 million.

The economic disadvantage was EUR 5.0 million.

         
Target unchanged.
Customers’ trust in Fingrid Trust KPI in the customer survey: 4.0.

The result was 3.9.

       
Target unchanged.
Tariff level Trust KPI in the customer survey: 4.0.

The result was 3.9.

       
Target unchanged.
FINANCES
Credit rating

To maintain Fingrid’s credit rating at least at the A- level.

Fingrid’s credit rating at least at the A- level.

         

Target unchanged.

Dividend payout capacity

Dividend income in line with shareholders’ targets.

Dividend income in line with shareholders’ targets was achieved.

         

Target unchanged.

Cost-effectiveness

To maintain the current solid cost-effectiveness and to continuously improve productivity.

Good cost-effectiveness was maintained.

       
Target unchanged.
INTERNAL PROCESSES

Implementation of capital investments

Implementation of the capital investment programme concerning the transmission grid to support the Finnish climate and energy strategy: investment projects on schedule and within budget.

The capex projects proceeded on schedule and within budget.

         
Target unchanged.
Electricity market Customer survey grade for Fingrid’s actions to promote the electricity markets:  3.8

The result was 3.8.

       

Target unchanged.

Procurement chain

No significant deviations or problems in contractor obligation or employment relationship matters.

No significant deviations or problems in contractor obligation or employment relationship matters.

         

Target unchanged.

Occupational safety

LTIF less than 5 by the end of 2018 (both Fingrid personnel and service providers).

LTIF was 8.

   

Target unchanged.

Land use and environment

No significant environment-related deviations.

There was one significant environmental deviation, which did not have a substantial environmental or financial impact.

         

Target unchanged.

 

General grade of ‘good’ in landowner surveys.

The grade ‘good’ was achieved.

         

Target unchanged.

Efficiency in maintenance and physical asset management

Top three in international benchmark studies (ITOMS, ITAMS).

Placed in the top three.

         

Target unchanged.

System security

System Average Interruption Duration Index less than 3 minutes.

SAIDI was 2.2.

         

Target unchanged.

  Sufficiency of the system reserves at least 99.99%.

Sufficiency was 99.99%.

         

Sufficiency of the system reserves at least 99.5%.

PERSONNEL AND EXPERTISE

Workplace atmosphere

Top grade in the personnel survey.

The best grade was achieved.

         

Target unchanged.

Leadership

Great Place to Work Finland survey, general series: Among the top 10 (survey every two years).

Came in 10th place.

         

Target unchanged.

Responsible operating methods

Grade ‘good’ for responsible operating methods in the personnel survey.

The grade was ‘excellent’.

         

Target unchanged.